FAQ
How long will my order take?
Please note that each order is fulfilled as quickly as possible. We are currently experiencing ongoing supplychain issues, as well as logistics delays. Our goal is to have orders completed within 2 weeks.
If certain items are delayed, you will be notified and/or you will receive your order in multiple shipments.
Where is my order shipping from?
Orders shipping within the USA will be shipped from NY, USA.
Canada and international orders are all shipped from Ontario, Canada.
Some of my order arrived damaged / my order is wrong.
Please contact us if there is any issues with your order and we will address right away!
Please note that due to supply issues, your order may be arrived in multiple shipments. Check the packing slip for any indication if that is the case.
Do you have co-branding options?
Yes! Please contact your regional sales representative for co-branding opportunities. These can be with either existing items on our store, or different items of your choosing.
Do you have bulk pricing?
Please contact your regional sales representative for bulk pricing.